Justin Smith

Services

Start with the part of the business that needs work.

I help service businesses get found, put AI to work and make complicated operations easier to run. Bring me the problem slowing you down, from missed inquiries to an overloaded schedule, and I’ll help you decide what to fix first.

Get found and trusted

Growth and customer experience

Customers should be able to find you, trust what they see and reach someone who can help.

I’ve also built websites and managed social media accounts for other businesses and past projects.

Growth strategy and offer

I find where customers lose confidence or drop off between finding you and contacting you, then give your team a plan for the next changes.

Websites, SEO and AI search visibility

I build service pages and clear answers that show what you do, where you work and why customers trust you. I also review how your business appears in Google, Maps and AI assistants, then improve factual gaps on pages you control. Search placement varies by query and location.

Reviews and customer trust

I help you show real work and ask customers for reviews after service, without filtering requests by expected rating.

Google Ads and Meta ads

I can set up Google or Meta campaigns around a clear offer and landing page, then report what the campaign produces. You approve the budget; platform spend is separate.

Social, content, photography, video and FPV

Your work can become articles, social posts, service photos, video and FPV footage that answer customer questions and show the people behind the service.

Inquiry capture and follow-up

Your team can see new inquiries, quotes, reminders and who owns the reply, even when calls and messages arrive through different tools.

Choose one useful job

AI setup and training

Useful AI starts with what your business actually knows and clear points where your team takes over.

AI setup and team training

I help choose a useful first workflow, connect the existing tools it needs with appropriate permissions, and give it reusable instructions and business context. We test real outputs, then I train your team to check the work and know when a person needs to step in.

Workflow automation

I automate repeatable steps, use AI where language is messy and keep a person in charge of important decisions. The workflow stays connected to current records.

Make the work easier to run

Operations and connected systems

I bring rules, records and tools together so your team can see what is happening and handle exceptions.

Database engineering and operational records

I organize customers, work, people, resources and commitments so your team can see the relationships and catch conflicts.

API integrations and custom software

I connect the tools you already use and build the missing workflow or interface. Before recommending an integration, I check what data each product can share, how it stays in sync and what access your business will retain.

Scheduling, resources and operating rules

I turn your scheduling rules, qualifications, capacity and exceptions into checks that flag conflicts for a person to resolve.

Communications and admin handoffs

Your team can see who owns each message or task, where it stands and when an exception needs a person.

Software selection, vendor evaluation and implementation

I compare software against the work your team needs done, including data access, integration options and handover. Once you choose a product, I can help set it up and document who owns what.

Justin Smith briefing the Adventure Idaho team around tables on an outdoor deck.
A team briefing at Adventure Idaho. The systems have to make sense to the people doing the work. See how I built the training program.

How to start

On a free 20-minute fit call, we can identify the bottleneck and choose a next step. If the job is clear, I can quote it directly. If we need a closer look, an optional focused review is $500 to $1,500 by scope. A deeper diagnostic or implementation is priced separately.

For work that calls for a specialist, I may bring in a partner after you know who will do what. Your business keeps control of its accounts, data and agreed deliverables.

Start with a free 20-minute call

Based in Twin Falls. Serving Southern Idaho, with remote projects available.